I have used this location to do my transaction while in Baltimore for years and have always received good prompt customer service eveytime. The staff are always more then willing to help and see to my needs even when they have been extremely busy.
She dated the deposit for Monday and did not cash my check. I've called PNC customer service and they told me there's nothing they can do--only to call the bank.
Slowest PNC bank ever. Everytime i go and do a transaction, there is only 1 or 2 tellers working, always a big Line, they should add more employees so the line moves faster. I go at least twice a week
She greeted me, but when I sent my check with the deposit form, she simply sent back a receipt.
It's closed.
Yesterday, I had to visit this PNC branch which isn't my norm, and the machine here is SO difficult to hear the teller. I could hear the teller from the lane over, but the outer lane, I couldn't hear anything.
When I send my check with the deposit form (marked the deposit as cash) they always call me back and verify, "You wanted your check cashed and then deposited, correct?" to which I confirm. They even ask if I'd like a portion cashed back.
I'll wait until Tuesday, withdraw my money and close my account.
I ALWAYS go up to the teller in drive-thru and fill out my deposit form to have my check CASHED, then DEPOSITED so the funds are available. I've never had any issue before except with this branch in particular.
I was told my deposit would not be available for four days. This is ridiculous and unacceptable considering my employer also banks with PNC. I will likely be charged overdraft fees because I do have automatic bill-pay. My money is literally unavailable almost a week after I've been paid because of this.
Pnc Bank is a US Bank based in Lutherville Timonium, Maryland. Pnc Bank is located at 2050 York Rd, Lutherville-Timonium, MD 21093, USA.
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