Gary and Bill are standup guys. If you need to make a big purchase, it is good to have a reliable seller like Closet Masters. I was ordering a Hafele crank desk. Bill's recommendations on what parts to get were better than Hafele's catalog. He knew his stuff. When I had problems with the product, ClosetMasters provided me with fast, excellent service. Thank you!
They should teach the world what customer service is all about. Bill was quick to reply in the chat room on their site, and called immediately to place an order over the phone - all this for an item that was hard to get and I still don't know if it will work. Stress Free!!!!
Just called to ask if they sold hardware for a closet. Amy answered and said she did not know and that someone would have to call me back. I asked her if she would confirm the hours of operation for today, and she repeated that someone would have to call me back; all she does is answer calls, and that she knows nothing about the store. Online it says "representatives are standing by," but clearly that's misleading. If I can't get minimal info from my initial phone call, they're not worth my time/money in person.
Thank you so much. I am certain I will be a repeat customer
I just wanted to say a quick thank you. I received my order today and was beyond pleased. I can not believe how fast this entire process was.
I ordered a Humanscale chair for my office from Closet Masters. I spoke with their customer service rep, Robin, when I called with questions. He was very nice and provided ample information to help me make my decision. Robin also let me know upfront that there would be a considerable lead time. I didn't care since I knew that I definitely wanted the Humanscale chair. When my chair shipped, Robin sent me the tracking number by e-mail and provided his direct confirmation in case I had any problems with my chair. It arrived perfectly and looks even better than I expected. I will definitely order from Closet Masters again.
Closet Masters Com is a US Hardware Store based in Lutherville Timonium, Maryland. Closet Masters Com is located at 9515 Deereco Rd, Lutherville-Timonium, MD 21093, USA.
Please contact with Closet Masters Com using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Closet Masters Com opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hardware Store in Lutherville Timonium